About Ember Health
Our mission is to significantly improve the quality of life for those we support. We specialise in providing high-quality, evidence-based behaviour support services that are person-centred, collaborative and tailored to meet each individual's unique needs.
Our story
Ember Health and Disability Services was founded by Clare Schwarz, a Behaviour Support Practitioner, Psychotherapist and Mental Health Nurse, with more than 25 years' experience in the disability and mental health sectors. Over the course of her career, Clare developed a strong interest in understanding behaviour and the many factors that influence it. Driven by this interest, she undertook further education and specialised training to deepen her knowledge of human behaviour, mental health, and evidence-based approaches to supporting positive change. Through these experiences Clare came to understand that meaningful change happens when we look beyond the behaviour itself and seek to understand the person, their experiences, and the environments in which they live.
While Clare valued her work in traditional therapeutic settings, she realised that Positive Behaviour Support offered a unique opportunity to create lasting change. Rather than working with someone in isolation for a short period within a therapy room, Behaviour Support allows practitioners to understand and influence the broader factors that shape a person's everyday life, including their relationships, routines, communication, environment, and support systems.
Over the years, Clare also recognised the importance of strong systems, clinical leadership, and practitioner support in delivering quality services. She wanted to build a practice where participants received thoughtful, evidence-based support and where practitioners were empowered to do their best work. What began as a vision for a better way of delivering Positive Behaviour Support soon attracted other like-minded practitioners who shared those values, and Ember Health was born.
Today, Ember Health continues to grow with the same commitment that inspired its beginnings: delivering high-quality, person-centred support that creates meaningful and lasting change. Our tagline, “Igniting Change,” reflects our belief that change begins with understanding. When people are understood, supported, and empowered, they have the greatest opportunity to thrive.
Our values
Understanding first
Behaviour is communication. We start by understanding what's driving it, not by trying to stop it.
Genuine relationships
Practitioners with the time and capacity to build strong relationships and deliver responsive support.
Evidence-based practice
Senior clinical oversight and strategies grounded in evidence, focused on outcomes that last.
Choice and dignity
Support that promotes choice, independence and quality of life, including reducing and eliminating restrictive practices.
Why choose Ember Health
We are a registered NDIS provider. Every participant is supported through our team-based model: a dedicated practitioner backed by senior clinicians recognised at Proficient level or above under the NDIS Behaviour Support Practitioner Capability Framework.
Ready to get started?
Whether you're a participant, family member, support coordinator or service provider, we're here to help.